FAQ's

We offer a lifetime Warranty against manufacturer defect on all Old Man Mountain racks.

Check out our full warranty policy here.

Shipping costs can vary, depending on location. Once you place items in the cart and enter your address you will see your shipping costs. Our warehouse is located in Bend, Oregon USA.

It depends on where you are!

Check out our full shipping details below:

We ship from Bend, Oregon USA. You will receive an email with tracking number, once your order is shipped. We make every effort to ship your order within one business day.

Shipping rates are shown in the Shopping Cart, once you add your first product and destination address. We do our best to minimize our shipping charges, racks are simply bulky and therefore cost a fair bit to ship.

USA! USA! USA! Shipments to the lower 48 States are via FedEx Ground. Those going to Alaska and Hawaii will be mailed via US Priority Mail. Delivery is typically 2 to 5 business days. Please plan ahead, to minimize CO2 caused by expedited air shipments of our large rack boxed filled with a bunch of air and your rack.

O Canada! All shipments to Canada are via FedEx Intl. Ground. Delivery is typically 3 to 5 business days, depending on customs which is not within our control. Customers are responsible for all shipping, taxes and/or duty charges.

International: All international shipments are via FedEx International. Delivery is typically 2 to 3 weeks. Customers are responsible for all shipping, taxes and/or duty charges.

All panniers work with the Old Man Mountain Divide! We use robust, oversized tubing for the majority of the Divide frame but we use the industry standard, 10mm size for the pannier rail.

What about Ortlieb? Yes! What about Vaude? Yes, those too. Smaller brand panniers also work with Old Man Mountain racks. The rack is designed to work with all brands of panniers.

All limits given are when the rack is axle mounted using one of our Fit Kits unless otherwise noted.

The weight limits of our racks vary depending on the model;

• The Divide, Divide XL, and Divide Fat all boast an astounding 70lb weight limit When eyelet mounted, we recommend. maximum load of 55lbs.
• The Elkhorn has a weight limit of 25lbs.
• The Pizza has a weight limit of 35lbs.
• The Impala has a weight limit of 55lbs.
• The Axle Pack has a total system weight limit of 22lbs (11lbs per side).

Whether 55 or 70 pounds, that is a lot of weight to carry on a bike and it will diminish the ride quality. We suggest spreading your total weight load to be 40% on the front wheel and 60% on the rear wheel.

Read more about the best way to pack your bike in our post, The Balancing Act.

This happens occasionally. One of the great things about our solid aluminum construction is that you can cold set (bend) the metal to fit your unique setup. To center your rack, simply bend the rack slightly until it's better aligned.

Almost certainly!

• Our Divide and Elkhorn racks come ready to eyelet mount front or rear.
• The Impala and Pizza racks come ready for eyelet mounting but can only be configured in the front.
• The Axle Pack requires a fit kit. It is not compatible with eyelet mounting and can only be configured in the front.

If your bike doesn’t have eyelet mounts or you’d prefer the higher weight capacity and reliable of axle mounting, we have a Fit Kit for you.

Use our Fit Kit Finder tool for 100% guaranteed fitment to your bike.

Absolutely! If your bike has eyelets all you need is our rack.

If it doesn’t have eyelets, we have a full offering of compatible Fit Kits designed to mount your rack directly to the axle. 

Use our Fit Kit Finder for 100% guaranteed fitment.

We don’t think it is an either/or situation. Racks can compliment bikepacking bags, and vice versa. But we do think there are advantages to racks:

• Cargo racks are ideal for small people with small bikes, who don’t have the frame capacity for soft bags.
• Cargo racks also allow for more carrying capacity, for those of us who want to carry more food and clothing, or a trombone. Just sayin’.
• Racks allow for the weight to be carried lower on the bike, which generally allows for better handling.
• Racks require no adjustment to suspension settings.
• Racks require no adjustment to your cockpit and do not compromise your bike fit.
• Carrying a backpack that has more than a hydration pack can be horribly uncomfortable for long days in the saddle.

Well, first of all, every bike has a wheel and a center of a wheel, so this allows us to mount Old Man Mountain racks on pretty much any bike with a thru axle. Additionally, there are a few other benefits:

• All the weight is carried on the axle, which is the most secure, durable and lowest mounting point on the bike.
• On eyelet-mounted racks, the bolts are in shear, which is really stressful over time. Our axles provide a physical interface for the rack that is far stronger for carrying load.
• Axle mounted racks can be used on suspension bikes and require no adjustment to suspension settings.

2016 and newer Surly owners, be sure to mount our racks to the eyelet closest to wheel-center for best fit. Our racks fit great!

2015 and older Surly owners, due to structural issues in their dropouts Surly does not recommend their lower eyelets for mounting racks. The mid-stay mount (found on some models) is not a viable option for our racks. Sadly, we cannot recommend OMM racks for Surly bikes that are 2015 or older.

We do not approve our racks for live cargo like kids, pets, or anything with a heartbeat.

We do offer a Kid Trailer Dropout to replace the left dropout of your rack and allow you to tow a kid trailer while still axle mounting your rack.

Yes! Our racks carry the majority of the weight directly on the axle or lower eyelets, depending on how they are mounted. All modern carbon bikes are built to meet or exceed the strength of their metal brothers.

Yes! Each of our product pages has their own list of Frequently Asked Questions located at the bottom of their respective pages.

Yes! You can find more info on UDH and OMM here.

The beauty of the design of Old Man Mountain racks is their modularity. Your OMM rack frame will fit your bike, your next bike, and probably your next bike.

The Fit Kit is the key. Each Fit Kit contains a thru axle to replace your stock thru axle and provide a strong foundation to attach your OMM rack.

Also included are all the components to secure the rack to the frame or fork and prevent it from rotating around the axle.

Our pucks are made of fiber reinforced nylon and have been thoroughly abused and tested to meet the demands of the roughest trails and the heaviest loads. We always turn to trail builders to test our racks’ durability because if anyone can break a bike part and load far more than is advised on a bike it’s trail builders.

Additionally, the upper attachment uses the pucks only to prevent the rack from rotating around the axle. The vast majority of the weight is carried on the axle.

We provide protective clear tape to protect the finish of your frame or fork. It may need to be replaced after extended use.

You order more from us here.

We offer a seatpost clamp as an alternative to our mounting pucks on bikes without rear suspension.

If you have another size seatpost we recommend the Salsa Post-lock or Salsa Rack-lock.

We supply special high-strength UV-resistant zip ties because they are safe for use with various frame materials and they are easy to install.

Here’s a link so you can order replacement parts as needed.

No problem! Our pucks are designed to accept metal hose clamps. Just don’t use them on carbon frames.

We also offer seatpost clamps with additional mounting points for the extenders.

Yes! SET125, SET126, and SET127 are all solid axles with nuts on either side.

Use our Fit Kit Finder Tool to guarantee fitment with your bike.

Yes! SET125, SET126, and SET127 are all solid axles with nuts on either side.

Use our Fit Kit Finder Tool to guarantee fitment with your bike.