Shipping

We ship from Bend, Oregon USA. You will receive an email with tracking number, once your order is shipped. We make every effort to ship your order within one business day.

Shipping Rates

Our shipping rates are flat rate, meaning you are not charged additional shipping for extra items. You are welcome to add a second rack, fit kit or combine your order with friends and save on shipping. Shipping rates are shown in the Shopping Cart, once you add your first product and destination address. We do our best to minimize our shipping charges, racks are simply bulky and therefore cost a fair bit to ship.

USA! USA! USA! Shipments to the lower 48 States are via FedEx Ground. Those going to Alaska and Hawaii will be mailed via US First Class. Delivery is typically 2 to 5 business days. Please plan ahead, as we are not interested in wasting CO2 caused by expedited air shipments of our large rack boxed filled with a bunch of air and your rack. 

O Canada! All shipments to Canada are via FedEx Intl. Ground. Delivery is typically 3 to 5 business days, depending on customs which is not within our control.  Customers are responsible for all shipping, taxes and/or duty charges. We do our best to minimize your exposure to additional taxes and duty by generously adjusting the declared value of our shipments. Any issue you have with those charges is for you to take up with your government, we have our own issues here. Please understand that we are a bicycle component manufacturer, not a shipping company, we cannot take responsibility for any delays during shipping.

International: All international shipments are via US First Class International Mail. Delivery is typically 2 to 3 weeks. Customers are responsible for all shipping and freight charges. We do our best to minimize your exposure to additional taxes and duty by generously adjusting the declared value of our shipments. Any issue you have with those charges is for you to take up with your government, we have our own issues here. Please understand that we are a bicycle component manufacturer, not a shipping company, we cannot take responsibility for any delays during shipping.

We do not offer expedited shipping. Please plan ahead, shop locally or combine shipments with your friends. Every action we make contributes to our planet’s health. Please visit our Find a Dealer page for options to shop local. Dealers might be closer to you and/or offer expedited shipping.

Gravel / Road Biker with OMM Rack
WARRANTY & RETURNS
PRIVACY POLICY